Connection steps

1. Get informed

The process for the connection to the electricity distribution grid is a complex one, so make sure you get accurate and complete information on all its elements. We are there to provide you with all the details, as follows:

• In customer relation centers in Banat, Dobrogea and Muntenia. See their addresses here.
• Right here, under the Connection tab and in the guidelines below. You can also request grid connection directly from your account.

• Through the channels dedicated to the connection to the grid:

2. The submission of the connection application and the documents you will need

The first thing you need to do once you have requested information on the connection process is to submit an application for the issue of the Technical Approval for Connection (TAC). This application form can be obtained from our customer relation office or from here. Make sure that you also include in the application your email, so as to be able to contact us during the process.

After submitting the connection application and validating it, we will send you the invoice for issuing/updating the Technical Approval for Connection. In order to receive the Technical Approval for Connection, you must pay the issue/update fee.

In parallel with the connection application, you can also submit the location approval application. Download the “Location approval application” form, depending on the area where the future consumption place is located. You may submit the application through the supplier, in our customer relation centers or directly online, from your account.

Alongside the location approval notice, you will also submit the documentation with a structure that depends upon the category of the construction or plant through which the approval is requested. Double check if you have all your documents ready, using the table here.

See here the rates for the issue of the technical connection approval and for the issue of the location approval.

3. Identification of the grid connection solution

According to the legal provisions, we identify the solution for the connection to the power distribution grid.

If the solution is set based on a solution study, you may choose a certified designer to draft the Solution Study and you may participate in the approval board debates.

4. Issuance of the Technical Approval for Connection

We issue the Technical Approval for Connection under the form of a connection offer. If the issue/update fee is not paid within 12 months as of the issue date, the TAC becomes null and void.

If you obtained the approval, but you are not satisfied with the connection solution offered by the TAC or by the connection rates, or both, you can challenge it  - see more details here.

In accordance with the amendment of 02.08.2024 of the Connection Regulation, in order to issue a technical approval for connection (ATR) for the connection to the electricity network of public interest of a place of production/place of consumption and new production (including those provided with storage facilities) or for the approval of a power increase, which leads to a total approved power for discharge greater than 1 MW at the respective production site/consumption and production site, the network operator requires the user to establish a financial guarantee in his favor. The value of the guarantee represents 5% of the value of the connection tariff, and the user has the obligation to set up the financial guarantee before issuing the ATR.

Also, in the event of the issuance of an ATR for the connection to the public interest electrical network of a new place of consumption or for the approval of a power increase, which leads to a total approved power for consumption of more than 1 MW at the respective place of consumption, the network operator requests, through the ATR, that the user establish a financial guarantee in his favor, if work is needed to strengthen the electrical network upstream of the connection point to create the technical conditions necessary for the connection. The value of the guarantee represents 5% of the value of the connection tariff, and the user has the obligation to establish the financial guarantee within the term provided in the connection contract.

5. Requesting the connection contract and choosing the operator who will design/execute the electrical installation

Once the TAC is obtained, you can apply for the connection contract. The application can be downloaded here and will be submitted through the same channel you used when you applied for the technical connection approval - in our customer service centres, via your electricity supplier or directly online from your account.

The following options are available for the design and execution of the electrical installation: 

• Carrying out the design and execution work with or through us:
  • You can choose an approved designer/contractor to carry out the connection installation. See here the list of economic operators certified by ANRE. If you decide to entrust the design/execution to a third party, we will recalculate the price according to the offer of the chosen certified designer/executor.
  • If you do not opt for the choice of a designer/performer, we will carry out the work ourselves through an approved operator chosen by public procurement procedure.

In this case, you will pay the bill for the connection fee on time. At the end of the connection process, we will refund any unused amount.

• Carrying out the design and execution work directly with a certified designer/contractor for the realisation of the connection installation:
  • See here the list of economic operators certified by ANRE. In this case you will manage the execution of the design/execution contracts.

Together with the notification of the conclusion of the connection contract, the documentation shall also include a copy of the design/execution contract, the general estimate drawn up by the chosen designer or builder (and possibly the invoice/proof of payment of the execution contract).

You will pay us the invoice for the T_U component of the connection fee (for carrying out the verification of the user installation file and the powering up of this installation) within the due deadline.

6. Design and execution of the connection works

In case the implementation of the design and execution works is carried out with/through us, the start of the execution works will be done only after:

• You pay the connection fee
• You submit the objective building permit
• We obtain the permit for the development of the connection works
• The superficies/use/easement contract is concluded, as applicable

7. Submission of the Facility Usage File

Submission of the Facility Usage File is mandatory to complete the connection process. You can choose an approved economic operator* for this dossier. See the list of operators certified by ANRE.

8. Reception and commissioning of the connection installation

Once the work is completed, we put the connection plant into operation.

9. Power-up for the trial period of the user installation

This stage only applies to production/consumption and production sites.

10. Issuing the Connection Certificate

We issue the Certificate of Connection of the consumption/consumption and production/production site after submission of the Utilization Facility File and completion of the works (and the Certificate of Technical Compliance in the case of certain producers).

11. Conclusion of the electricity supply contract

For the installation of the meter and the powering up of the user installation, it is compulsory to conclude an electricity supply contract with the supplier of your choice.

12. Final power-up (including meter installation)

Once the supply contract has been concluded, the electricity supplier of your choice will in turn conclude a distribution contract with us and ask us to activate the supply contract, which involves installing the meter and switching on the power to the user installation.

13. Reimbursement of the cost of the design and execution of the connection work

If you fall into one of the categories below, the distribution operator will refund the average connection charge:

• household customers connected to the low-voltage grid with a connection application date after 31.12.2021;
• public institutions, licensed individuals, individual enterprises, family businesses connecting to the low-voltage grid with the date of submission of the connection application after 31.12.2021 for which no connection contracts have been concluded by 25.07.2022.